FAQ - When Will My Order Ship?

When Will My Order Ship?

If all of the plants in your order are seasonally available and in stock, then your order will ship within approximately 8 to 14 business days.
ASAP orders are collected and shipped within approximately 2 to 3 days.

If a plant is not in season, then we will either hold your order or substitute a similar plant.
Some plant species are all in season at the same time, so it may not be an option for us to subsitute a plant, since all of those plants may be dormant, for example.

If a plant is not in stock, we will hold your order until the plant is available. If it won't be in stock for a lengthy period of time, then we will usually remove the plant from your order total, or substitute a similar plant so that you can receive the remainder of your order.

If you'd prefer no substitutions, make a note in the comments section on your order. Keep in mind that this does have the possibility of delaying your order.

If you'd prefer multiple shipments, make a note in the comments section on your order. Keep in mind that this may incur an additional minimal shipping fee.